Shipping policy

At Candlelight Puzzles, we do our best to make sure your order arrives safely and as quickly as possible.

All orders ship within the US, allowing us to keep shipping rates low and delivery times fast.

Where We Ship

We currently ship to the United States.

Where Do We Ship From

All orders are shipped from the United States.

Shipping Rates

Shipping to the United States is $6.29 to $10.89, depending on the puzzle size.
We also offer free shipping on all orders over $50.

Estimated Delivery Times

Orders shipped to the United States typically arrive within 6–11 business days after order confirmation and processing.

Please note that delivery times are estimates and may vary depending on the destination, carrier, and seasonal demand.

Tracking Information

Once your order has been confirmed and processed, you will receive a shipping confirmation email with your tracking number and a tracking link.

You can use this link to follow your package and see which courier will deliver it.

Returns

Customers have the right to return products purchased from the Candlelight Puzzles website within 30 days of receiving their order.